Travel Executive

Responsibilities

• Candidate should have a good communication skills and ability to interact and negotiate effectively • Along with strong coordination and sales skill with proven experience in Travel Industry with Knowledge of travel norms, ticketing and reservation • Sound knowledge of domestic/ international travel trends along with other languages will be considered as an advantage • Candidates should have good knowledge of MS-Word, Excel, effective time-management skills with willingness to work in shifts •Knowledge of GDS/Amadeus

Requirements

Plan and sell Transportations, accommodations, insurance and other travel services • Cooperate with clients to determine their needs and advise them appropriate destination, modes of Transportations, travel dates, costs and accommodations • Deal with occurring travel problems, complaints or refunds • Respond to customer queries over the telephone, email, fax, web chat, social media • Maintain and generate reports as required • Sell, up-sell and cross-sell products and services to the customer • Complete fraud prevention check • Receive Inbound calls from customers to provide information as and as require

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